Thoughts on ... Organizational Performance
We think of organizations as systems that take some inputs, do something with them and produce outputs. Their performance is measured by how well they do that: taking resources, transforming them and, in the case of a business organization, selling products and services to customers for more than they cost. We believe organizations perform best when they interpret the external environment accurately, set mission and strategy clearly, possess an organizational culture that serves them well and where the leaders live out personally the strategy and culture of the organization. But high performance organizations need effective leaders and good governance.
(Note: this excerpt forms part of our philosophy at The Change Alliance. More can be read on our website)
